Do you really need a bespoke tracking solution?
by Fiona Taylor
Are your vehicle tracking choices limited by a one-size fits all offering from tracking companies?
There are a huge number of vehicle tracking companies out there. Firstly it is important to note that any vehicle tracking will be a benefit to your business. However, how many of them can offer you bespoke tracking? Does your current tracking company actual listen to your needs or do they just want to add you to their books?
The biggest company isn’t always the best!
A lot of the time we hear stories about the big brand vehicle tracking companies letting people down with the service that they offer. Customers are all too often promised the world so they sign up with well known companies. But when it comes to delivering on those promises the service is not fulfilled.
Are you looking for a vehicle tracking partner? Here are our 3 top tips for things you should look out for when deciding who to work with for your vehicle tracking.
Flexibility
Your business is just that – yours! Not a replica of someone else’s. You need to make sure that you vehicle tracking provider can offer you what you need. And if they don’t offer it now, are they willing to rewrite reports or features for you?
Choosing a bespoke tracking provider will allow their developers to work on specific changes that make your business more efficient.
Ease of Use
Have a look at the software before you buy – is it easy to navigate? Are there any hard to use features or is the system intuitive?
Make sure that you have an online demonstration of the site. Ask if you can log in on your own and see how easy it is to find all the features that you will want to use.
Back office support
You need to ensure that the vehicle tracking company that you choose are able to offer you the level of after sales support that you need. Don’t be just a number on their accounts system. Ask before you sign up, who will be responsible for the after sales support, make sure that someone will take responsibility for any queries that you have.
Check testimonials from their current customers. Or alternatively look at online reviews to make sure that other people are getting the service that you need.
Bespoke tracking from Satmo
The best way to see the quality of a tracking solution is to have a trial of the system. We are so confident that our solution will do everything that you need it to do that we will offer you a 28 day free trial. Register here and we will install a unit into one of your vehicles.
Furthermore a number of the unique reports and features that we have are a direct result of customer requests. Satmo just want to help maximise your fleet.
Don’t be relegated to just a number, sign up with a bespoke tracking company who actually want to help you. If you have any questions about how we can help you then call us on 01274 587748 and one of the team will be more than happy to help.
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